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Service and Usage Agreement

HomepageService and Usage Agreement

Subject Matter and Duration of the Contract
Business The subject of this agreement is the provisions aimed at protecting the rights of users who receive services from DATABILIM and DATABASES.
Paid paid contract This contract starts with the user placing an order and making payments using any of the payment channels and the preferred service period (monthly/annual, etc.).) ends at the end of.

Sides
1.1: Between the DATABILIM Technologies Anonim Şirketi (referred to as DATABILIM), which provides the services specified in the services section of this agreement (referred to as Services), and the person/institution specified in the New customer registration section with the details specified in the DATABASE (referred to as Customer), Dec. https://www.databilim.com.trinternet the use of the website (referred to as the Site) operating at the address and will be purchased through this site, and this accounting and billing DATABASE Technologies Anonim Şirketi has been signed with the following terms and conditions it will be counted.
1.2: The parties are obliged to declare, accept and undertake the accuracy of the information written in this business agreement.

Subject
2.1: Business this agreement will regulate the sections that the customer has permission to do and not to do in accordance with the information provided by him during the registration process in his transactions on the site, orders, Messages he sends, the fees he will pay to DATABASE in exchange for the services he will receive in accordance with his preferences in his orders. These service and transaction descriptions are as follows.
2.2: Membership information is the information entered by the customer during membership. Since this information will be based on the transactions performed, it is assumed that the customer and the member have entered this information completely and correctly without errors.

Responsibilities
3.1: The DATABASE will provide the services that it transmits as an order upon the customer's request. With the order acceptance message, the DATABASE will acknowledge that it has collected the relevant fee and will undertake to provide the service specified in this order.
Paid paid method, VAT differences will be indicated with the total amount to be deducted during the order and the fees to be paid according to the monthly or annual payment preferences of the customer will be notified by the DATABASE. If there is an expression Including VAT at the bottom of the sales page where the product or products are located, the system will complete the order without calculating the VAT.

3.3: After accepting the order and confirming the transactions, the DATABASE will transmit the control panel, ftp, SQL and e-mail user names and passwords related to the service contained in the customer order detail to the customer and the service will have started. The responsibility of the relevant accounts and passwords is the responsibility of the customer, and the customer will be responsible for any damages and losses that may arise from these issues.

3.4: The customer undertakes to comply with the declarations and warnings received by the DATABASE within the scope of the service he receives. The customer declares, accepts and undertakes to comply with all kinds of warnings or notifications published by DATABILIM while using the hosting account. The customer may not distribute or sell the services provided to him free of charge and unlimited in the possession service he has purchased, to third parties again for a fee or free of charge and / or limited or unlimited.

3.5: The customer undertakes not to access files or programs that do not have access rights by using the software and programs that he has within the service, not to create any problems due to such a problem, and not to compensate for any problems and problems that may occur.

3.6: The customer accepts and undertakes that taxes, fees and similar obligations that are in force during the use of the domain name, hosting or services received or that will enter into force during the contract belong to him and will be covered.

3.7: The Customer agrees and undertakes that he is responsible for all files, documents and programs that he hosts within the service, all transactions that he will use and benefit from with the website and mail services, and all civil and criminal liability that may arise from the violation of the laws of these data, information and statements. Any defect cannot be transmitted to the DATABASE from the problems that may arise in this regard. DATABILIM does not review, verify, endorse pages before they are sent, or take any responsibility for pages created by the user in any way. The DATABASE may terminate user accounts for violating these guidelines or for any other reason, or because the DATABASE believes that they are harmful to its own or any of its users' business. The DATABASE has the right to delete files and actions that constitute illegality without notifying the customer as soon as it learns about them.

3.8: DATABILIM cannot be held responsible for any material or moral damages that may arise from improper use of customer data contained in the service it provides, data contents, all data used by e-mail. The obligations of backup and storage of these data belong to the customer. DATABASE will subject all customer's data to a regular backup and maintenance process. Despite this, DATABASE is not responsible for errors, damages and losses that may occur due to interruptions or data loss that may occur in DATABASE services. The backup of the data is the responsibility of the customer unless otherwise specified in the contract text.

3.9: DATABILIM will carry out domain name registration processes that have been ordered by the customer and paid for smoothly. The owner of the domain name that is registered and whose fee is paid with the registration request accepted by the order is the customer. DATABASE will be able to perform operations on the domain name in accordance with the customer's requests in this regard. An arrangement on the domain name by the customer will make changes and transfer requests as soon as possible.

3.10: Customer, defaming the company, negative criticism, if such campaigns are organized on the Internet or on any other platform, our company will not accept any responsibility by deleting the account from the servers without question and without question.

3.11: The customer is obliged to pay the cargo fee himself when he requests the invoice for the service he has received to his address, if he does not pay the cargo fee and returns the cargo, the cargo fee is reflected as an invoice on the client's panel. If the customer insists on not paying the reflected invoice, the products and services contained in the invoice will be blocked until the invoice is paid.

3.12: The customer cannot hold our company responsible if he experiences a software problem that is not caused by us. Server services are provided unmanaged, all responsibility belongs to the customer.

3.13: The customer will receive the service within 48 hours at the latest after paying for the service he has ordered. If he cannot receive his service within this period, he will be able to request a refund of his pay if he requests it.

Time
4.1: This agreement starts with the transmission of orders and pay transactions from the Internet environment to the DATABASE, as well as the specified rights and obligations of the parties.
4.2: The contract period is the same as the pay period selected by the customer at the time of ordering for the relevant service.

4.3: If the parties have not notified that the agreement will expire at the end of the period until 10 working days before the expiration of the agreement, the agreement will be extended by the same terms and conditions as the previous agreement period. (changes in the amount of wages are reserved.)

4.4: The paid hosting and reseller accounts are automatically activated by the system after payment confirmation. Radio hosting, VDS, Dedicated server etc. radio and VDS Services are delivered within 24 hours, Dedicated server services are delivered within 48 hours, as it is not possible to install them under certain periods due to the special installation requirements. Depending on the intensity, the service delivery time may be extended or shortened. Our average service delivery time is 2 hours.

Fee
5.1: The fee to be paid in return for the services specified in this business agreement is the amount specified during the order processing. If VAT is not included in the specified fees, it is calculated by including it later and collection is made by showing it to the customer.
5.2: DATABILIM reserves the right to make forward-looking changes to prices and tariffs without prior notice. The customer accepts, declares and undertakes any changes that may occur from now on regarding these changes.

5.3: If the fee is given in foreign currency, it is paid by converting it into Turkish lira at the effective selling rate of the Central bank on the invoice date.

5.4: The fee is 5 from the date of invoicing. paying paid by credit card during the order processing until the end of the business day, if there is a payment order by credit card, from the credit card account, if there is no payment order by credit card, the customer is obliged to pay by hand to the bank account numbers specified in the contact address or DATABASE.

5.5: In case of delay of payment, DATABILIM reserves the right to pay an invoice for the exchange difference.

5.6: DATABILIM customer reserves the right to close and open the related service until paying the payment transaction is completed.

5.7: As stated at the time of order, no refund is paid for domain/domain name, SSL certificates and server services (colocation, dedicated, virtual servers) transactions.

Suspension
Paying paid by credit card 6.1: DATABILIM reserves the right to stop all services provided to the customer, all e-mail, web, ftp accounts due to problems with payment, reciprocity problems for customers with credit card payment orders, or clauses related to terms and obligations.
6.2: During the continuation of this situation, e-mail, web, ftp access cannot be made on behalf of the customer, and e-mail accounts are blocked and incoming e-mails are rejected.


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